Concurrent Systems Inc (CSI) talk to Doosan Moxy about how DDM is helping them to improve product innovation and increase process efficiency. Doosan Moxy represents more than 30 years of history in the Articulated Dump Truck business and has established itself as one of the most innovative and progressive manufacturers from the very beginning. Their long experience of developing,
producing and marketing Articulated Dump Trucks for the worldwide market has given them a wide knowledge of the construction business.
What results have you seen since the introduction of DDM?
“We now have centrally located files, fully secured ensuring all personnel are working from the same source data. The system is cost effective, user friendly and requires minimal maintenance.”
Doosan Moxy experienced some problems with slow loading of assemblies and replication difficulties across two sites. Talking to CSI it was quickly established that the problems stemmed from a local server creating slow CAD assemblies, so DDM Remote file servers and Replication were introduced following a successful pilot.
DDM RIFs and DDM Replication provide Doosan with the ability to work across multiple sites with fast searching and access to the latest information. Each remote site is connected through the Wide Area Network (WAN) so access to the data is from a local synchronised database. Following implementation, “engineers are now noticing an improvement of 75 % in speed of transfer of information. Our assemblies are also significantly more stable and easier to manage in terms of change and traceability.”
What are the main challenges you face?
Doosan Moxy uses complex CAD assemblies; typically each one is 2000 to 3000 parts. With the amount of CAD files produced and stored, down time and lost data caused delays in production. Engineers based in the UK and Norway needed an easy to use, secure system to remove additional complexities such as global access to CAD files, storing of parts/documents, traceability and stability.
The difficulties of multi-site and large amounts of data meant that Doosan required a single and reliable data and process management system that could expand and develop in line with changing business priorities and requirements. "As product design became more and more demanding, it was critical to improve product innovation and ensure that product design content was preserved when designs changed."
Why did you choose to go with CSI and DDM?
Following a benchmark exercise of product and service, including dummy support calls and server testing, Doosan Moxy introduced DDM initially in the UK and then expanded to include their site in Norway. "CSI were selected from several providers because of DDMs’ multi-file format and compatibility with our CAD solutions, alongside a robust support and training infrastructure". CSI offer a variety of training options including online, classroom based or onsite taylored sessions. Training for Doosan Moxy has been carried out onsite in the UK, joined remotely by staff in Norway for the same sessions. "Since going live, support calls have all been resolved successfully in a timely fashion".